KYC

Also called: Know Your Customer, player verification, identity verification, KYC check.

The casino asks for a photo ID, proof of address and often a selfie or an automated document check, and for larger sums, proof of where the money came from. Timing depends on the regulator. In Great Britain a licensee must verify a customer's age before they deposit and their identity before they gamble. Under looser licenses players often deposit and play first and meet KYC only at their first withdrawal, weeks after your FTD was counted.

That gap is where commissions disappear. A player who registers under someone else's name, with a wrong date of birth or from a country the brand doesn't accept fails verification, the account is closed and the FTD is reversed, often inside the hold. Read how the program defines a qualified player. If the terms say "verified account", your conversion counts when the casino's compliance team says so, on its timeline.

Ask the manager whether KYC failures appear in your reports as a separate status, and whether a player verified after the hold ends is paid in the next period. Content built around "no verification" casinos attracts the players most likely to fail it.

Related terms: First-time deposit, Qualification, Hold, Antifraud, Deposit.